Do you have questions regarding the hotel or our service? Then you are at the right place!
Here you will find the answers to frequently asked questions about the Alpenhof Murnau.
You are welcome to find the link to our booking section: Alpenhof Murnau (onepagebooking.com).
The prices shown here correspond to the identical prices communicated by our reservation department.
Cancellation conditions
Cancellation of hotel rooms free of charge is possible up to 14 days before arrival. In case of cancellation after this date or early departure, we reserve the right to charge up to 90% of the total price.
- up to 14 days before arrival: cancellation free of charge
- 13th - 8th day before arrival: per night 50% of the room rate
- 7th - 4th day before arrival: per night 70% of the room rate
- from the 3rd day before arrival: per night 90% of the room rate
- early departure: per night 90% of the room rate
- no-show: per night 90% of the room rate
We would like to point out that for bookings of 10 rooms or more, other booking and cancellation conditions apply, which we will be happy to send you on request.
Early bird rate:
Cancellation free of charge or change of booking is not possible. Payment of the total price for the stay becomes binding from the moment of booking and can not be canceled.
Children in parents' room up to and including 2 years free of charge | 3-11 years € 55.00 per night/child | from 12 years € 70.00 per night/child.
An extra bedding is possible due to high-quality sleeping couches (1,40 x 2,00 m). Available in almost all rooms they guarantee a very good sleeping comfort.
Yes, most of our rooms are suitable for allergy sufferers. You are welcome to discover our Panorama room category here, which is equipped with parquet flooring.For further details, please contact us directly via Messenger, by email at: reservierung@alpenhof-murnau.com or by phone: +49 8841 4910
Your four-legged friends are very welcome. All year round, you will find extensive walking and nature trails directly at the hotel to discover new sniffing routes.
We are happy to provide a treatment consisting of a food bowl, blanket and treat in your room on the day of your arrival.
In addition, a filled food bowl and water are available at the hotel entrance.
Price € 30,00 for one pet per night/room
Price € 55,00 for two pets per night/room
Further information can be found here.
Included services: Alpenhof Murnau: Your inclusive services (alpenhof-murnau.com)
Please note that we do not have a kids club, though on request, we can organise a babysitter for you (from € 25.00 per hour), subject to prior arrangement and availability.
The hotel is located on the outskirts of murnau directly adjacent to the murnauer moos nature reserve.
Here you will find contact & directions to our hotel.
Yes, we are happy to organize hotel shuttles.
Of course, we will be happy to arrange a free transfer from|to Murnau train station and ask you to let us know your arrival/departure time at the latest by 6:00 pm on the day before your arrival.
If you´d like us to arrange a private shuttle from Munich Airport please share your flight details and we will check the availabilitie with our partner accordingly.
Hotel Alpenhof Murnau - Munich Airport:
- 325,00 Euro (1-6 persons)
Hotel Alpenhof Murnau - Munich main station
- 280,00 Euro (1-6 persons)
The garantueed room availability is given by 4 p.m. on your arrival day, for the departure we kindly ask you to vacate the room by 11 a.m.. Certainly you may use our SPA & Wellness area on both days, the opening hours are available here.
If you arrive before the regular check-in time, you are welcome to proceed the registration and leave your luggage at our reception. We do our best to have all rooms ready as soon as possible, in the meantime you may use our SPA & Wellness area free of charge.
On the departure day you may also leave your luggage at our reception and use our SPA & Wellness area during the applicable opening hours.
Active
For overnight guests we do have a bike rental available on premise, all prices and further details are available here: Alpenhof Murnau: Bike, E-Bikes & MTB Rental | Alpenhof Murnau (alpenhof-murnau.com)
We have put together a selection with recommendations for you, these can be found at: Alpenhof Murnau: Experience active Bavaria | Alpenhof Murnau (alpenhof-murnau.com)
We do have an extensive experience program, which is free of charge for overnight guests. All availabilities are online, you may register with your booking number for the preferred courses or adventures on attached link: Alpenhof Murnau: Adventure programme (alpenhof-murnau.com)
Some selected yoga courses are part of our experience program, further information is available on following link:
Alpenhof Murnau: Adventure programme (alpenhof-murnau.com)
If you prefer some special timings or a private course you can certainly request a private yoga session *upon availability. The request for private yoga is available on attached link: Private Yoga - Alpenhof Murnau (giggle.tips)
Having your personal guide to explore the surrounding nature of the area „Das Blaue Land“? With pleasure we assist you to check availabilities of our local guide Moni – attached you may find further information: Private Guide Moni
Surely there is, we have put together our golf partners: Alpenhof Murnau: Your Golf Holiday in Bavaria (alpenhof-murnau.com)
By stating your handicap and your home club, we will be happy to check preferred tee times for you.
Culinary
All culinary offers can be found here: Alpenhof Murnau: Culinary | Alpenhof Murnau (alpenhof-murnau.com)
We do have one restaurant called „Murnauer Reiter“ with various sections. Here you may find further insights.
Our Roots Bar has some chosen dishes available until 10 p.m., if you rather look for room service, you may find our actual menu here.
Design your 2-course gourmet menu in the evening according to your wishes (daily from 6.00 p.m. to 8.30 p.m.)
- Various leaf salads, variations of raw vegetables and greens, toppings, dressings and oils, cheese bell with different types of cheese, plus our selection of bread and butter
- Choice of main course (fish, meat, vegetarian option)
- Cheese speciality or a delicious dessert
2-course half board € 55.00 per person/day | We serve a daily changing half-board menu.
We do have a kids menu for the smaller appetite – an insight in the current menu is available here.
Wellness & Spa
You are welcome to read the spa etiquette here in our wellness brochure.
You are welcome to read the spa etiquette here in our wellness brochure.
Our wellness team is committed to putting your relaxation first during your stay.
Here you will find our wide range of offers for your personal wellness time: Alpenhof Murnau: SPA treatment in the wellness hotel | Alpenhof Murnau (alpenhof-murnau.com)
In the wellness area you will find three outdoor saunas, one indoor sauna, two steam baths and various relaxation areas. You can find more information here.
Our indoor pool with integrated whirlpool has a temperature of 30°C. In the outdoor area you will find our heated outdoor pool with 26°C, as well as our hot pool with 34°C.
Here you can find more information about our bathing area.
Surprise your loved ones
We do have an extensive variety of gift vouchers available in our online shop, please follow the attached link: Gift vouchers for your loved ones (alpenhof-murnau.com)
You may have a look at our online shop and be amazed at the variety to aquire memories of our hotel, the region and some further highlights: Alpenhof Murnau Online Store (alpenhof-murnau.shop)